ETCH 8:31

Privacy Policy

How Etch 8:31 collects, uses and protects information you provide to us.

Last updated: August 2026

Information We Collect

When you contact Etch 8:31, submit an order, request information, or communicate with us, we may collect information such as your name, phone number, email address, order details, engraving instructions, artwork, and other information you choose to provide.

How We Use Your Information

We use the information you provide to communicate with you, process and complete orders, provide customer service, send order-related updates, respond to questions, and operate our business.

Text Messages and Mobile Information

If you choose to receive text message updates from Etch 8:31, your phone number may be used to send messages related to your inquiry, order, pickup, completion status, or other customer-service communications.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help deliver the messaging service as necessary to provide the requested communications.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.

Sharing of Information

Etch 8:31 does not sell your personal information. We may use service providers when reasonably necessary to operate the business, process forms, communicate with customers, host the website, or provide requested services. These providers are expected to use information only for the services they provide.

Artwork and Order Information

Artwork, logos, photographs, names, dates, wording, and other materials submitted for engraving are used to evaluate, prepare, and complete your requested order. Please do not submit information or material you do not have permission to use.

Data Security

We take reasonable steps to protect the information provided to us. No online system or method of electronic storage can be guaranteed to be completely secure.

Your Choices

You may contact us to ask about, correct, or request deletion of personal information you previously provided, subject to information we may need to retain for legitimate business, transaction, tax, legal, or recordkeeping purposes.

Contact Us

Questions about this Privacy Policy may be sent to jennifer@etch831.com or by calling or texting 337.317.1211.