Jennifer Richardson is the sole proprietor doing business as Etch 8:31 Custom Laser Engraving. This Privacy Policy applies to information collected and communications sent by Jennifer Richardson d/b/a Etch 8:31 Custom Laser Engraving.
Information We Collect
We may collect information such as your name, phone number, email address, order details, engraving instructions, and other information you voluntarily provide.
How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your order, provide customer service, and send order-status notifications when you have chosen to receive them.
Text Message Communications
If you voluntarily opt in to receive text-message updates, Etch 8:31 Custom Laser Engraving may send transactional messages regarding your order, including order status, engraving progress, completion, and pickup notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
SMS Privacy
Mobile phone numbers, text-message opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers when necessary to operate our business and provide requested services. SMS opt-in and consent information will not be shared for marketing purposes.
Information Sharing
We do not sell your personal information. We may share information with service providers only when reasonably necessary to process orders, provide communications, process payments, or operate our business.
Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse, or disclosure.
Your Choices
You may choose not to receive text messages. You may opt out of SMS communications at any time by replying STOP to a message. Consent to SMS messaging is not a condition of purchase.
Contact Us
For questions regarding this Privacy Policy or our SMS communications, contact Etch 8:31 Custom Laser Engraving at 337-317-1211 or admin@etch831.com.